s your company looking for new ways to improve efficiency, reduce costs, and bring products to market faster? If so, our Business Process Management solutions can help you.

Whether it is R&D, Manufacturing, New Product Introduction, or PLM, we can help you optimize your business process with a four-step methodology and powerful set of tools including Microsoft’s Visio and ProModel’s Process Simulator:

  • Process Modeling and Design
  • Process Simulation and Analysis
  • Process Implementation
  • Continuous Improvement

Our BPM solution delivers multiplier effects by increasing productivity and quality, aligning strategic direction with operational capacity and capability, and enabling collaboration between business process owners and IT.

Visualize and Improve Current Process Understanding

Process Modeling and Design involves visual models of activities, resources, inputs, outputs, and business rules. The outcome of the as-is process model is a shared understanding of how the current business process works. This reveals information that is otherwise difficult to document and comprehend. As a result of this step, it is not uncommon for process owners, suppliers, and customers to identify process improvement ideas. Process models proposed to-be processes  provide visualizations of future-state alternatives.

Capture Process Dynamics, Manage Risk and Variability

Static flowcharts, activity durations, resource plans, simple go or no-go outcomes are not sufficient to capture process dynamics, variability, and uncertainty. Our simulation models capture competition for resources, variability and risk associated with activity durations, costs, and outcomes. Our models also help define process performance metrics such as cycle time, throughput, cost, resource utilization, etc. We quickly create and simulate “what if” scenarios. The analysis is based on a high fidelity simulation of the process and statistical analysis of process measurements. Visualizing to-be process alternatives in motion highlights potential bottlenecks and demonstrates how new process designs can eliminate them. Analyzing simulation results helps identify non-value added activities, blocked or starved activities, overloaded or under-utilized resources.

Process Implementation

BPM implementation may involve automation of manual activities when possible, streamlining of semi-automated and manual activities, cross-training of resources, and instrumenting the process for monitoring and measurement. Regardless, information technologies such as networking, cloud computing, workflow automation, collaboration, search, knowledge management, and application integration are necessary ingredients to BPM. In the implementation phase, our greatest value-add comes from hands-on experience with use of these technologies and relationships with the suppliers.

Continuous Improvement

Those process improvement initiatives that miss the mark suffer from lack of monitoring and follow-up refinements. Since change is the only constant in technology sectors, refinements are necessary for optimizing the process. There is always room for improvement and there are always new ways to reduce costs and improve efficiency. Technology Multipliers BPM methodology is based on regular check-ups and adjustments necessary to deal with change.

The real value our Business Process Management solution comes from its synergy with other Technology Multipliers solutions, including Project Portfolio Management, Product Management, Knowledge Management and Collaboration.

Contact Technology Multipliers and learn how we can help multiply your productivity.